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PRIVACY POLICY

GDRP & COOKIE STATEMENTS

1. CUSTOMER DATA PRIVACY (GDPR)

This privacy policy sets out how Collier & Wood protects and uses the information and data of our customers.

Collier & Wood are fully committed to ensuring the privacy of personal and non-public company information, and only collect and store information for the specific purposes outlined in this policy.

Collier & Wood is a supplier to trade, and the majority of customer information is therefore classified as publicly available business information.

1.1 Information we collect

Information which we collect when signing up to our Mailing List online or instore:

  • First Name
  • Surname
  • Email Address

Additional information we collect when signing up to be a member of Hair North East:

  • Company Name
  • VAT Number (if applicable)
  • Postal Address
  • Telephone Number
  • Mobile Telephone Number

1.2 How we use the information

By opting in to our mailing list (either using the form on the website or instore), you agree to receive the following information through email correspondence:

  • Bi-monthly magazine updates
  • Information about our training courses at Collier & Wood
  • Information about special offers and/or deals at Collier & Wood
  • Information of promotional events (such as VAT free days) at Collier & Wood

Your email is securely stored and processed using the online mailing client MailChimp – See the MailChimp Privacy Policy here – https://mailchimp.com/legal/privacy/.

By opting in you agree to our use and storage of your information as noted above.

You can unsubscribe at any time by clicking the ‘Unsubscribe’ link at the bottom of any email form Collier & Wood.

By signing up for an account to become a Collier & Wood trade customer, you agree to us using your data for:

  • Issuing and sending invoices
  • Contacting you about an order you have placed
  • Arranging delivery / pick up of an order
  • Contacting you about outstanding payment
  • And any other activity directly related to main business purpose of Collier & Wood as a wholesaler of hair and beauty products

Additionally, on the form you have the option to opt in to be notified via telephone about:

  • Promotional events (such as VAT free days) at Collier & Wood

Original paper forms will be individually filed and stored on site at Collier & Wood, and the information securely entered in to a database stored on a password protected computer on site.

1.3 Passing on of data

None of your personal or private customer data or information will ever be passed on to any 3rd party business for sales, promotional or marketing reasons.

1.4 Request for information to be removed

Any request to delete your customer information should be made in writing sent directly to:

Collier & Wood, Clarence Road, Hartlepool TS24 8BX

We will delete and remove all customer data as per the compliance requirements of GDPR Policy and European Law.

2. COOKIES

We use Google Analytics cookies to monitor user behaviour on our website and to ensure that we can continue to optimise the experience to best meet your needs and requirements.

3. UPDATES TO POLICY

This privacy policy may be updated periodically, and you will be notified by email / your chosen contact method of any updates.

If you have any questions about this Privacy Policy please get in touch with Collier & Wood:

Collier & Wood, Clarence Road, Hartlepool TS24 8BX

01429 812 409

info@collierandwood.co.uk